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2 July 2012

Passenger focus: airberlin’s comfort initiative on long-haul flights

In order to offer passengers the highest possible level of comfort and service, Germany’s second largest airline is constantly improving its product – from the design of the aircraft cabin, to the in-flight refreshments and the entertainment offered.

As part of extending the flight services offered, particularly to the United Arab Emirates and North America, airberlin already began enhancing the level of comfort on board its A330-200 long-haul fleet at the start of this year. In Economy Class, new seats equipped with anti-thrombosis cushions and individually adjustable head rests offer improved comfort. In Business Class, customers can expect fully automatic reclining seats which provide improved comfort whether passengers are sitting or lying down.

A new in-flight entertainment system is also now standard in both Business Class and Economy Class on the majority of airberlin’s A330-200 aircraft. Each seat is equipped with a monitor, which allows the passenger to choose his own programme of entertainment from the wide range on offer. The upgrade of all long-haul aircraft cabins with the new seats and in-flight entertainment system should be completed in August.

airberlin’s award-winning in-flight service is an integral part of the comfort initiative. From now on, customers in Economy Class will also receive headphones free of charge to enjoy the new entertainment programme. In terms of in-flight refreshments, airberlin is now also offering an even better level of service to customers in Economy Class on long-haul flights. The existing complimentary drinks service has been expanded to include a selection of aperitifs, wines, sparkling wines, beers and liqueurs. Customers are still offered a wide range of newspapers and magazines, as well as the award-winning “Amenity Kit” on night flights. Further information on airberlin‘s long-haul aircraft cabins and in-flight service is available online at

Press contact:

Alexandra Bakir

Phone: +49 (0)30 3434 1500